Mar 12, 2021 · There were 52.97 million households in AT&T's home-Internet service area and 14.93 million of them had fiber-to-the-home access, the Communications Workers of America (CWA) ... chrismich. There is also a lot of back end work done in the offices to turn up Fiber equipment to feed neighborhoods. Once all work has been done by all work groups tasked with turning up your neighborhood, the engineer will green light your addresses and you will populate on uverse availability at att.com. Good luck.Jan 11, 2021 · AT&T Fiber in my neighborhood. Get superfast AT&T Fiber internet. Check availability. N. nphurst0416979. New Member ... If @ATT wouldn’t have terrible service representatives on the phone that’s be GREAT. Considering I’ve had to call 4 times between last night and this morning and my issue STILL isn’t solved. Todd Freeman (@freeman_todd) reported 24 minutes ago. It’s Monday, December 7 and @Uverse still sucks!Jan 16, 2019 · Hello there, something very similar is happening to me. We live in a fresh out of the box new neighborhood and my home was one of the first to be manufactured. Just three houses out of the 30 don't have fiber. I can just get 50mbs and my neighbors, two houses down, have gigabit. If it's not too much trouble prompt. this past summer an ATT sales person came to my door and said it'd be available in my area in October of this year. 2 months past still no fiber in my area the max in my area is 75MBps. Every month I check the coverage map and when i pay my bill. I wonder if they meant October of 2020.I live in Harris county, west of Houston, TX and they are putting fiber in my neighborhood. I was talking to one of the guys running the fiber through the conduit and he mentioned that the copper wiring in our neighborhood was going away in 6 months. I need to know if this is true or false. I would have thought that getting fiber was optional.May 26, 2021 · Since you have AT&T Internet 50 Mbps available you are right in the middle of the AT&T Internet offering. You have FTTN which is Fiber to a local box in your neighborhood (VRAD). From there it is all copper with a max speed of 100 Mbps if close to the VRAD (serving terminal). The nearest known ATT Fiber customer is around 477 feet from my house. We do not have a time table for completed fiber installations, so unfortunately the Community Forums team would be unable to assist you with your friendly debate. Another place you could pose your inquiry would be the AT&T Buried Wire Center at 800.924.9420, Monday through Friday between 7:30 a.m. and 6:00 p.m. ET.Get reliable, fast, and safe Internet service from AT&T, your local Internet Service Provider (ISP). View Internet plans, prices and offers in your area! 10. Mr-954 • 2 yr. ago. There have been a bunch of subcontractors in my neighborhood digging holes and running large orange and gray plastic tubes in the ground. I was hoping someone could look at the pics and see if this looks like Fiber is being installed. Currently, AT&T only offers a max download speed of 50Mbps in my neighborhood. Get reliable, fast, and safe Internet service from AT&T, your local Internet Service Provider (ISP). View Internet plans, prices and offers in your area! AT&T availability. We're constantly improving and building out our network to provide you with AT&T Internet services. Find out if we’re in your neighborhood: Visit the Check Availability page. Enter your home address. Complete the address eligibility steps, and then proceed with your online order.May 12, 2020 · They said our neighborhood should be active within 14 days after they finished laying the fiber and wiring nodes. It been over a month now and AT&T is still saying it's not available. This is a a new subdivision and two of my neighbors who were AT&T phone customers have the fiber internet service because the techs installed their fiber internet ... Sep 1, 2019 · The fiber infrastructure has already been set up in my neighborhood. It's been about a month now. How long after the infrastructure is set up does it take for them to turn on service? I wish I could post pictures, the utility cabinet is literally about 10 yards from my house and pods/nodes are set up in my backyard. AT&T Service Area Map - Home & Business Services Near You Explore AT&T Services in your area Internet Fiber Wireless Stores Select your state to find service near you Alaska Alabama Arkansas Arizona California Colorado Connecticut District Of Columbia Delaware Florida Georgia Hawaii Iowa Idaho Illinois Indiana Kansas Kentucky LouisianaI have an AT&T fiber pole at the end of my driveway. A fiber termination point across the street, but I am only offered 18 Meg bonded DSL. I have Comcast, but they seem to think 900 down/25 up is a good plan. My cloud backups are so slow. I'd take 300/300 in a heartbeat. So distance is NOT my issue. Any thoughts?Select your service. Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV. Get help with Wi-Fi® weak spots. Manage connected devices. Check for outages.Apr 11, 2019 · I live in Harris county, west of Houston, TX and they are putting fiber in my neighborhood. I was talking to one of the guys running the fiber through the conduit and he mentioned that the copper wiring in our neighborhood was going away in 6 months. I need to know if this is true or false. I would have thought that getting fiber was optional. Oct 23, 2020 · My house is just past a 100+ house neighborhood. About 350 ft. The entire neighborhood has fiber and the line continues past my house for about mile before stopping. The closest house officially on my road and not in the neighborhood that has fiber is just on the other side of the entrance from me at 500 ft distance. Aug 15, 2021 · Fiber in my Neighborhood. Dads puts heart into everything. Give them more moments of connection to everyone they love. Get superfast AT&T Fiber internet. Select your service. Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV. Get help with Wi-Fi® weak spots. Manage connected devices. Check for outages. No ports have opened up at all. I've tried neighborhood petitions with cable companies (It's worth noting that it's a neighborhood of 70 houses, not exactly rural), tried calling AT&T everyday for like 3 months in a row. Nothing. Til one day late September I see marked locate lines on the sides of the road in my neighborhood.Jul 19, 2022 · A device identical to what is seen on the Youtube video linked above is on the pole right outside my house. I was able to speak to an ATT representative who put in an inquiry to their engineering team about my address not being listed as fiber eligible, and they got back to me today saying that it was a mistake in their database that has now been corrected. Apr 27, 2022 · The area is not built for AT&T Internet/ Fiber – some areas are not internet ready. The Community team does not have information if or when it will be since installation is factor dependent as mentioned at the top of the page. Distance and equipment can also play a factor in instances like this. Another competitor services the area - This ... May 29, 2021 · Your address needs to be within 500 feet of the Fiber terminal on the nearest pole. Here is what a Fiber terminal looks like: Focus on the Orange AT&T tag and the look left to see the 4 port Fiber terminal ( OptiSheath® MultiPort Terminal, Single-Tube Gel-Filled Cable, Toneable, Stubbed, 4 port ). Jan 23, 2020 · In 2017 ATT put fiber in the front of my neighborhood. My neighborhood is Trillium in Brooksville Florida. The part of the neighborhood that has it is two blocks from my house. I have called about this matter many times over the past few years but can’t get a straight answer. chrismich. There is also a lot of back end work done in the offices to turn up Fiber equipment to feed neighborhoods. Once all work has been done by all work groups tasked with turning up your neighborhood, the engineer will green light your addresses and you will populate on uverse availability at att.com. Good luck.IF this happens, your area may or may not be upgraded... construction activity on your street would be the clue that fiber might be available 6 to 9 months after construction starts depending on the size of the proposed addresses. PFP, where the fiber spreads into the neighborhood can be for max 288, 432 or 864 addresses.I live in Harris county, west of Houston, TX and they are putting fiber in my neighborhood. I was talking to one of the guys running the fiber through the conduit and he mentioned that the copper wiring in our neighborhood was going away in 6 months. I need to know if this is true or false. I would have thought that getting fiber was optional.No, the option wasn't available to pay the cost out of pocket. They simply said AT&T was not interested in supplying Fiber to the premises in my neighborhood at the time due to the cost of bringing it into the neighborhood (estimated at $18,000), the lack of green space in the front of our homes, and the property being managed by an HOA instead ... Aug 22, 2021 · To find out if your new home is eligible for Fiber, we suggest that you check availability on our website. If Fiber isn't available, you'll want to read our article that discusses why faster AT&T speeds may not be available. Typically, it means the house is too far away from the AT&T equipment, which would explain why the surrounding ... Not all addresses will likely receive the service but your zip code is very high when compared to the overall average of 18%. That 18% is based upon over 14+ million fiber addresses in ATT 21 state footprint. Another 3 million addresses within 90+ markets, or average of 33333 new fiber addresses per market is scheduled to be added in 2021.Competitor comparison based on publicly available data as of 7/1/23. *Comparison limited to cable technology, excludes Xfinity fiber offering not available in all areas. Internet speed claims represent maximum wired network service capability speeds and recommended setup. Actual customer speeds are not guaranteed.AT&T Just Laid Fiber in on my Street Today. I've been waiting about 10 years for fiber to come here and now it finally is. Most of my neighborhood has had fiber except the block on my street, even down the street has it. It just had been fiber to the node at my address (around 25mbps).Jan 23, 2020 · In 2017 ATT put fiber in the front of my neighborhood. My neighborhood is Trillium in Brooksville Florida. The part of the neighborhood that has it is two blocks from my house. I have called about this matter many times over the past few years but can’t get a straight answer. Fiber in my Neighborhood. Dads puts heart into everything. Give them more moments of connection to everyone they love. Get superfast AT&T Fiber internet.Find out if there’s an outage. Review our outage info. If you sign in, we can also troubleshoot your devices and services for issues.I did find out that I could get a business line by signing up to pay $30k (split over monthly payments) for 2 years of gigabit fiber. This would just get the fiber to the front of our house. I would have to pay the additional $5k to run a pipe + other work to get fiber from the street into the house.Sep 1, 2019 · The fiber infrastructure has already been set up in my neighborhood. It's been about a month now. How long after the infrastructure is set up does it take for them to turn on service? I wish I could post pictures, the utility cabinet is literally about 10 yards from my house and pods/nodes are set up in my backyard. Apr 5, 2021 · Providers are working to make neighborhoods fiber ready. Many service providers report that they add new fiber-eligible addresses weekly. Stay up to date on progress in your area and areas close to you. Keep in mind that no area will ever be 100% fiber. It’s important to be patient and realistic, while doing what you can to request fiber service. AT&T Fiber expansion areas. Last year I recall AT&T (releasing a list of markets that AT&T Fiber would be expanded to. AT&T Fiber Buildout Plans (2021) and I was wondering what the list of markets for 2022 looks like. All of my family members at their homes are stuck with FTTN and so am I.Hey @Chris1919, we understand that you're needing information about AT&T running fiber lines in your area. We're here to help by providing some useful information regarding fiber lines being ran and what to expect. The lines being laid could be for an upgrade or fiber could be coming to your area. The link below can help with getting a better ...If you’re new to AT&T or looking to upgrade, enter your address to find out if you're eligible for AT&T Fiber ® or AT&T Internet. Check availability Call 844.886.4258 You may qualify for $0/mo. internet or wireless serviceHello there, something very similar is happening to me. We live in a fresh out of the box new neighborhood and my home was one of the first to be manufactured. Just three houses out of the 30 don't have fiber. I can just get 50mbs and my neighbors, two houses down, have gigabit. If it's not too much trouble prompt.May 22, 2018 · Can an att rep let me know if fiber will be available to my neighborhood soon? I can see it a couple blocks away using the address finder. Thanks in advance! Competitor comparison based on publicly available data as of 7/1/23. *Comparison limited to cable technology, excludes Xfinity fiber offering not available in all areas. Internet speed claims represent maximum wired network service capability speeds and recommended setup. Actual customer speeds are not guaranteed.Oct 23, 2020 · My house is just past a 100+ house neighborhood. About 350 ft. The entire neighborhood has fiber and the line continues past my house for about mile before stopping. The closest house officially on my road and not in the neighborhood that has fiber is just on the other side of the entrance from me at 500 ft distance. Our neighborhood has partial connectivity to AT&T Fiber. We have a new neighborhood being built right next door, and they also have AT&T fiber. It seems like when AT&T originally laid the fiber for the neighborhood, they covered some streets. (i.e Checkout the street: Tacketts Pond Dr, Raleigh, NC 27614, which is fully covered to the very end).The area is not built for AT&T Internet/ Fiber – some areas are not internet ready. The Community team does not have information if or when it will be since installation is factor dependent as mentioned at the top of the page. Distance and equipment can also play a factor in instances like this. Another competitor services the area - This ...Jan 11, 2021 · AT&T Fiber in my neighborhood. Get superfast AT&T Fiber internet. Check availability. N. nphurst0416979 ... We're expanding our AT&T Fiber coverage. Check availability to see if AT&T Fiber is available in your neighborhood and find the best Internet plan for you. AT&T availability. We're constantly improving and building out our network to provide you with AT&T Internet services. Find out if we’re in your neighborhood: Visit the Check Availability page. Enter your home address. Complete the address eligibility steps, and then proceed with your online order.The area is not built for AT&T Internet/ Fiber – some areas are not internet ready. The Community team does not have information if or when it will be since installation is factor dependent as mentioned at the top of the page. Distance and equipment can also play a factor in instances like this. Another competitor services the area - This ...Competitor comparison based on publicly available data as of 7/1/23. *Comparison limited to cable technology, excludes Xfinity fiber offering not available in all areas. Internet speed claims represent maximum wired network service capability speeds and recommended setup. Actual customer speeds are not guaranteed. 10. Mr-954 • 2 yr. ago. There have been a bunch of subcontractors in my neighborhood digging holes and running large orange and gray plastic tubes in the ground. I was hoping someone could look at the pics and see if this looks like Fiber is being installed. Currently, AT&T only offers a max download speed of 50Mbps in my neighborhood. I have an AT&T fiber pole at the end of my driveway. A fiber termination point across the street, but I am only offered 18 Meg bonded DSL. I have Comcast, but they seem to think 900 down/25 up is a good plan. My cloud backups are so slow. I'd take 300/300 in a heartbeat. So distance is NOT my issue. Any thoughts?We do not have a time table for completed fiber installations, so unfortunately the Community Forums team would be unable to assist you with your friendly debate. Another place you could pose your inquiry would be the AT&T Buried Wire Center at 800.924.9420, Monday through Friday between 7:30 a.m. and 6:00 p.m. ET.Oct 23, 2020 · My house is just past a 100+ house neighborhood. About 350 ft. The entire neighborhood has fiber and the line continues past my house for about mile before stopping. The closest house officially on my road and not in the neighborhood that has fiber is just on the other side of the entrance from me at 500 ft distance. Find local deals and save on AT&T services available in your area, including high speed internet, TV and home phone. May 12, 2020 · They said our neighborhood should be active within 14 days after they finished laying the fiber and wiring nodes. It been over a month now and AT&T is still saying it's not available. This is a a new subdivision and two of my neighbors who were AT&T phone customers have the fiber internet service because the techs installed their fiber internet ... We suggest calling our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. They have the ability to track any digs or sites that are in your area, and will be able to tell you why they are digging and what your next step would be. Let us know if you have any further questions!Sep 7, 2021 · AT&T Just Laid Fiber in on my Street Today. I've been waiting about 10 years for fiber to come here and now it finally is. Most of my neighborhood has had fiber except the block on my street, even down the street has it. It just had been fiber to the node at my address (around 25mbps). May 26, 2021 · Since you have AT&T Internet 50 Mbps available you are right in the middle of the AT&T Internet offering. You have FTTN which is Fiber to a local box in your neighborhood (VRAD). From there it is all copper with a max speed of 100 Mbps if close to the VRAD (serving terminal). The nearest known ATT Fiber customer is around 477 feet from my house. They said our neighborhood should be active within 14 days after they finished laying the fiber and wiring nodes. It been over a month now and AT&T is still saying it's not available. This is a a new subdivision and two of my neighbors who were AT&T phone customers have the fiber internet service because the techs installed their fiber internet ...See your local coverage for the AT&T services you count on. Find AT&T Coverage Maps for Wireless, TV, Internet, AT&T Fiber, Home phone & Home security. Aug 15, 2021 · Fiber in my Neighborhood. Dads puts heart into everything. Give them more moments of connection to everyone they love. Get superfast AT&T Fiber internet. In my rural area EMS switched to T-Mobile due to firstnet issues and just tired of dealing with them. 2023-09-01 19:10:49 @XMissionStatus Maintenance Notification: XMission will perform upgrades on our VoIP SBC this Saturday morning, Sept. 2, from midnight to 3 a.m. Downtime should be brief and may require a reboot of your onsite Telephone Adapter.Building a fiber network takes a lot of time. It requires laying all new fiber optic cable in the ground and on rare occasions on utility poles. One foot of fiber at time, just think how many miles of streets are in your city or just your neighborhood. That is a lot of ground to cover and takes a lot of time.Apr 14, 2021 · Not all addresses will likely receive the service but your zip code is very high when compared to the overall average of 18%. That 18% is based upon over 14+ million fiber addresses in ATT 21 state footprint. Another 3 million addresses within 90+ markets, or average of 33333 new fiber addresses per market is scheduled to be added in 2021. Not all addresses will likely receive the service but your zip code is very high when compared to the overall average of 18%. That 18% is based upon over 14+ million fiber addresses in ATT 21 state footprint. Another 3 million addresses within 90+ markets, or average of 33333 new fiber addresses per market is scheduled to be added in 2021.Nov 15, 2018 · We do not have a time table for completed fiber installations, so unfortunately the Community Forums team would be unable to assist you with your friendly debate. Another place you could pose your inquiry would be the AT&T Buried Wire Center at 800.924.9420, Monday through Friday between 7:30 a.m. and 6:00 p.m. ET. Mar 12, 2021 · There were 52.97 million households in AT&T's home-Internet service area and 14.93 million of them had fiber-to-the-home access, the Communications Workers of America (CWA) ... AT&T Fiber is an internet connection delivered by our reliable 100% fiber optic cables that allows us to deliver faster speeds than cable. Best of all, all plans include: Equal upload/download speeds If you’re new to AT&T or looking to upgrade, enter your address to find out if you're eligible for AT&T Fiber ® or AT&T Internet. Check availability Call 844.886.4258 You may qualify for $0/mo. internet or wireless serviceIF this happens, your area may or may not be upgraded... construction activity on your street would be the clue that fiber might be available 6 to 9 months after construction starts depending on the size of the proposed addresses. PFP, where the fiber spreads into the neighborhood can be for max 288, 432 or 864 addresses.Fiber Optic coming to my neighborhood - Need project update. A few weeks ago I noticed some trucks in the area which I know to be consistent with contractors running new utility lines. Last Friday they finally made it to my street and marked up my front yard with flags and spray paint and I now know its ATT installing Fiber Optic.If you’re new to AT&T or looking to upgrade, enter your address to find out if you're eligible for AT&T Fiber ® or AT&T Internet. Check availability Call 844.886.4258 You may qualify for $0/mo. internet or wireless serviceAug 8, 2021 · My neighborhood consists of about 400 homes. Many of the homes in the back part of the neighborhoods only have the 25mbit service. A neighborhood literally across the street has 1G internet on Fiber. I was wondering if there is any way to see if ATT has plans to roll out FTTP in our neighborhood or to speed up the process. Your address needs to be within 500 feet of the Fiber terminal on the nearest pole. Here is what a Fiber terminal looks like: Focus on the Orange AT&T tag and the look left to see the 4 port Fiber terminal ( OptiSheath® MultiPort Terminal, Single-Tube Gel-Filled Cable, Toneable, Stubbed, 4 port ).When filing a claim you will need to provide the physical address and photos of the area that is damaged. Once you have gathered all of the necessary information you will then call our claims center at 855-365-4976. Let us know if you have additional questions or concerns. Thank you for contacting AT&T Community Forums.If you want a timeline, ask yourself when are you willing to move to where the fiber already exists. If not currently willing to relocate, then need to wait till 2026 when the current 2nd phase 5 year (2021-end 2025) 15 million residential fiber buildout is completed.Jan 23, 2020 · In 2017 ATT put fiber in the front of my neighborhood. My neighborhood is Trillium in Brooksville Florida. The part of the neighborhood that has it is two blocks from my house. I have called about this matter many times over the past few years but can’t get a straight answer.
Building a fiber network takes a lot of time. It requires laying all new fiber optic cable in the ground and on rare occasions on utility poles. One foot of fiber at time, just think how many miles of streets are in your city or just your neighborhood. That is a lot of ground to cover and takes a lot of time.. How to watch todaypercent27s yankee game
May 12, 2020 · They said our neighborhood should be active within 14 days after they finished laying the fiber and wiring nodes. It been over a month now and AT&T is still saying it's not available. This is a a new subdivision and two of my neighbors who were AT&T phone customers have the fiber internet service because the techs installed their fiber internet ... Fiber is the technology used to deliver the service, the speed can vary. Gigabit is about the highest you can get at the consumer level today but you can also just get 100 or 300 or whatever the isp will sell you if you don’t need the extra speed. You still get the advantages of fiber, a more reliable and stable, usually symmetrical connection. See your local coverage for the AT&T services you count on. Find AT&T Coverage Maps for Wireless, TV, Internet, AT&T Fiber, Home phone & Home security.Aug 22, 2021 · To find out if your new home is eligible for Fiber, we suggest that you check availability on our website. If Fiber isn't available, you'll want to read our article that discusses why faster AT&T speeds may not be available. Typically, it means the house is too far away from the AT&T equipment, which would explain why the surrounding ... Fiber is the technology used to deliver the service, the speed can vary. Gigabit is about the highest you can get at the consumer level today but you can also just get 100 or 300 or whatever the isp will sell you if you don’t need the extra speed. You still get the advantages of fiber, a more reliable and stable, usually symmetrical connection. AT&T fiber optic cable was installed on my street in Evansville, IN during the last several months. They dug numerous holes, some very large, and left them all open for several weeks while they went off to do five other jobs. When they finished, they did not repair any of the grass or landscaping they had repeatedly promised would be restored ...I live in Pflugerville, TX 78660, right next to Austin. Our HOA indicated that fiber is being installed in our neighborhood by the Housley Group. However, I recently met an individual who works on the team installing fiber in our neighborhood and he said that my street that I live on and several others are not received by fiber that IS being ...Apr 5, 2021 · Providers are working to make neighborhoods fiber ready. Many service providers report that they add new fiber-eligible addresses weekly. Stay up to date on progress in your area and areas close to you. Keep in mind that no area will ever be 100% fiber. It’s important to be patient and realistic, while doing what you can to request fiber service. If you’re new to AT&T or looking to upgrade, enter your address to find out if you're eligible for AT&T Fiber ® or AT&T Internet. Check availability Call 844.886.4258 You may qualify for $0/mo. internet or wireless serviceWith me they buried the lines in front of my house on Jan 25th and I wasn't able to get fiber until May 18th. I have also heard stories of people having it buried and getting service a month or so later. I think my house was one of the first in the neighborhood where they started, was also the first person to get fiber in my neighborhood lol.Sometimes your neighbors may be eligible for AT&T Fiber but your home is not when you check availability. If this is the case, AT&T Fiber may not be available to your home yet, because your neighborhood is at the edge of our Fiber footprint. You can check out AT&T Community Forums for more information. If you’re new to AT&T or looking to upgrade, enter your address to find out if you're eligible for AT&T Fiber ® or AT&T Internet. Check availability Call 844.886.4258 You may qualify for $0/mo. internet or wireless service Apr 27, 2022 · The area is not built for AT&T Internet/ Fiber – some areas are not internet ready. The Community team does not have information if or when it will be since installation is factor dependent as mentioned at the top of the page. Distance and equipment can also play a factor in instances like this. Another competitor services the area - This ... Feb 6, 2019 · You can request us to bring Fiber to your entire neighborhood. If everyone is individual home owners; the more who apply the better. You can also have an HOA representative to reach out for your entire neighborhood. Let us know if this helps. We're expanding our AT&T Fiber coverage. Check availability to see if AT&T Fiber is available in your neighborhood and find the best Internet plan for you. Aug 15, 2021 · Fiber in my Neighborhood. Dads puts heart into everything. Give them more moments of connection to everyone they love. Get superfast AT&T Fiber internet. See your local coverage for the AT&T services you count on. Find AT&T Coverage Maps for Wireless, TV, Internet, AT&T Fiber, Home phone & Home security.Nov 15, 2018 · We do not have a time table for completed fiber installations, so unfortunately the Community Forums team would be unable to assist you with your friendly debate. Another place you could pose your inquiry would be the AT&T Buried Wire Center at 800.924.9420, Monday through Friday between 7:30 a.m. and 6:00 p.m. ET. Feb 24, 2023 · Equipment. When your AT&T Fiber internet service is installed, we may need to provide you with a new Wi-Fi ® gateway. Our technician will also complete an In-Home Wi-Fi assessment (PDF, 156KB) . This helps identify the best placement of your Wi-Fi gateway. Plus, it shows how Wi-Fi extenders can help give you better coverage. 3 years ago. Att is charging me for fiber speeds 1000gb but there is no physical way for the fiber to reach my house to use on our house router. My speed is pathetically low 50gb. Att wants me to pay to have a conduit run to my house yet they have been charging me for services which I am not receiving. I have gone round and round with low level ....